Fabco Faces Blog Volume 3 - Fabco Plastics

FABCO FACES Vol. 3

Meet the People Behind Fabco Plastics

Meet Delaynie Crosby, Inside Sales Representative – Fabco Plastics Saskatoon

Delaynie is a valued member of the Fabco Plastics Saskatoon team, supporting customers and helping ensure their day-to-day needs are handled efficiently. As an Inside Sales Representative, she plays an important role in building strong customer relationships, coordinating orders, and supporting the team in keeping things moving smoothly.

We sat down with Delaynie to learn more about her role at Fabco Plastics, what she enjoys about working with customers, and a little more about the person behind the role.

Q. Can you tell us a little about your role at Fabco Plastics?

A. As an Inside Sales Representative, I do a little bit of a lot of different things, but my main responsibility is to process quotes and orders for our customers. This typically involves answering questions about our product, working with vendors to provide the best product for the project at hand, and just generally providing positive customer service.

Q. What do you enjoy most about working at Fabco?

A. As cliché as it may sound, I really do love the people on the Fabco Plastics Saskatoon team. We’re so lucky to have some amazing folks who genuinely care about our customers and never fail to support each other.

Q. What skills do you think are most important in your role?

A. There are a lot of skills required in my role, but I think the most important ones might be organization and multitasking. With lots of requests and inquiries always on the go, being able to stay organized and multitask is absolutely essential to an efficient workflow.

Q. What’s something people might not realize about working in inside sales?

A. People might not realize how much we actually care about our customers and their projects. I think it’s easy to view sales as just transactions, but we genuinely want our customers to succeed and are honoured when we are able to help them do so.

Q. What’s one thing that helps you stay productive during busy days?

A. I’ve always had a passion for helping people so just knowing that every quote and order I process helps the customer is my best motivator. And on busy days, that just means I get to help more customers!

Q. What do you enjoy doing outside of work?

A. Outside of work, I love to crochet and do other crafty hobbies, hang out with my friends and family (and my cats), go for walks and bike rides with my partner, and play cozy video games.

Q. In one word, how would you describe the Fabco team?

A. Hard-working. Across the country, the Fabco Team works hard every single day to ensure the needs of customers are met to the very best of our ability.

Behind the Team

At Fabco Plastics, every role contributes to the bigger picture. The Fabco Brief is our way of celebrating the people behind the work — the individuals who help create a positive workplace culture and support our customers every day.

Stay tuned for future editions featuring more members of the Fabco team.

Looking for product support, pricing, or assistance with your next project? Connect with our Fabco Plastics Saskatoon team at saskatoon@fabcoplastics.com or call (306) 955-6005. Our team is ready to help with your industrial plastic and fluid handling needs.